What is essential regarding the payment services?

Customers who have opened a current account at the Bank are not able to initiate payments or obtain account information through third-party providers (TPPs) because the account is not being online accessible.

In this regard, aspects related to the use of services offered by third-party providers (TPPs) shall not be covered by the contract for the current account.

What fees will be modified?

In order to provide you the necessary support, starting with 15.12.2019, the fees charged for cross-border payments in Euro in EU and EEA will have the same value as the fees charged for corresponding national payments of the same value made in Lei.

In the present, the fees are differentiated based on the currency (Euro/ Lei), but the equalization of fees for cross-border payments in Euro in EU and EEA with those for interbank payments in Lei will be to your advantage so that in future you will be able to make cross-border payments in Euro in EU and EEA without worrying about the charged fees!

Contractual documents

The General Business Conditions for Private Individuals – 5th Edition/ December 2019 are available here.

Also, the new list of interest, taxes, and fees available for Private Individuals valid starting with 24.09.2020 can be found here.

Do you want to know more?

You can find us here or by calling Customer Service at the phone number 021 / 529 86 00 (Monday – Friday | 9 AM – 6 PM)