Soft Collection Officer
Your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity and your best true self to your work. Here, you’ll match your ingenuity with the latest technology to make incredible things.
We are looking across the country for a colleague to join our Collection Department.
If you are in Bucharest or any other city in the country and you like to be part of a young and full of energy team, you are invited to join us.
Professional qualities :
- High school degree;
- Experience in the financial-banking sector;
- Experience in debt collection, analysis, anti-fraud at least 1 year;
- Advanced knowledge in operating P.C. – MSOffice (excel, word, internet).
- Very good communication and negotiation skills;
- You are persevering and persuasive in achieving your goals;
- Natural and strong motivation in achieving goals;
- Self-motivated person;
- Customer orientation;
- Ability to work under pressure;
- Analytical sense and initiative in making decisions quickly and correctly depending on the situations encountered.
- Contact customers via e-mail/phone/fax and initiate collection activities;
- Reporting / Investigating suspected fraud identified in daily activity;
- Collaborates with all the company’s departments in order to achieve the individual objective, as well as to solve the cases encountered in the collection activity;
- Provide necessary information of credit worthiness to customer service when required;
- Establishes, through negotiation, short payment terms, according to the strategy at department level;
- Manage the customer portfolio within the agreed credit terms and credit limits;
- Meet cash collection targets keep up-to-date;
- Using all collection tools (phone, SMS, email, travel) in order to achieve the target.
- Career advancement in leading organization in its industry;
- Working environment based on openness and team work;
- Modern office facility with excellent location (Str. Putul lui Zamfir, nr. 8-12);
- Opportunity to work from home according to the team level schedule;
- Health subscription at Regina Maria;
- The benefits of a Fresh Fruits Office Program.
TBI Bank might not be the biggest on the Bulgarian market, but it has been the most profitable and effective one for years (K10, Capital), and probably the coolest one. Our fintech mindset and startup culture set us apart from traditional bankers. Want to wear jeans and bring your pet to work? Sure! We are a dynamic challenger bank operating in Bulgaria, Romania, Germany, Lithuania and now Greece. The best part is that we see this as just the beginning: sky is the limit. Disrupting the status quo is in our DNA and it’s what drives us forward to become a next-generation digital lender with a goal to be legendary! Sounds scary and exciting? Hop on board!