Din 8 septembrie, Depozitele Online vor fi disponibile doar in noua platforma

Iti multumim ca ai ales tbi bank pentru economiile tale.

Am lansat o noua platforma de Depozite Online, mai simpla si mai usor de folosit.

Incepand cu 8 septembrie 2026, versiunea veche a platformei nu va mai fi disponibila, iar depozitele online vor putea fi administrate doar din noua platforma tbi bank.

Ce este important sa stii

Retragerea din utilizare a versiunii anterioare a platformei reprezinta exclusiv o modificare a canalului digital prin care sunt accesate serviciile de economisire online. Aceasta nu reprezinta denuntarea, incetarea sau modificarea contractelor de depozit existente, nu afecteaza valabilitatea acestora si nu modifica obligatiile asumate de Banca.

Pe scurt:

• Depozitele tale raman active.
• Contractele tale raman valabile.
• Nu trebuie sa inchizi sau sa refaci niciun depozit.

Se schimba doar modul in care iti administrezi depozitele online.

Folosesti deja noua platforma?

Perfect. Nu trebuie sa faci nimic.

Inca nu folosesti noua platforma?

Nu-ti face griji. Trecerea este simpla si dureaza doar cateva minute.

Iti recomandam insa sa faci acest pas inainte de 8 septembrie 2026, ca sa poti continua sa iti administrezi depozitele online fara intreruperi.

Ai la dispozitie doua optiuni:

• Migrare – daca vrei sa activezi accesul in noua platforma pentru depozitele existente;
• Aplica acum – daca vrei sa deschizi un depozit nou. Daca nu ai activat inca accesul in noua platforma, vei parcurge si pasii necesari pentru activare.

In ambele cazuri, vei fi ghidat pas cu pas.

Ce gasesti in noua platforma?

• toate depozitele tale, intr-un singur loc;
• informatii complete despre fiecare depozit, inclusiv dobanda acumulata si conditiile de lichidare anticipata;
• acces rapid la contractele tale;
• posibilitatea de a redenumi fiecare depozit;
• completarea automata a datelor la solicitarile viitoare;
• o experienta optimizata atat pentru telefon, cat si pentru calculator.

Ce se intampla daca nu faci trecerea la noua platforma?

Incepand cu 8 septembrie 2026, versiunea anterioara a platformei nu va mai putea fi utilizata. Nu vei mai putea:

• sa te autentifici in platforma veche;
• sa consulti depozitele existente;
• sa lichidezi online depozitele.

Ulterior acestei date, vei putea sa iti administrezi economiile prin noua platforma sau in agentiile tbi bank care efectueaza operatiuni cu numerar.

Calendar

Ai nevoie de ajutor?

Suntem aici pentru tine.

Telefon: 0374 493 300
Program: Luni–Vineri, 08:00–17:00
E-mail: depoziteonline@tbibank.ro

Intrebari frecvente

1. Depozitele mele sunt afectate?
   Nu. Depozitele tale raman active, iar dobanda si conditiile contractuale nu se modifica.
2. Trebuie sa inchid depozitele existente?
   Nu.
3. Ce se intampla daca nu fac trecerea pana la 8 septembrie 2026?
   Nu vei mai putea accesa versiunea anterioara a platformei. Vei putea utiliza noua platforma sau vei putea efectua operatiuni in agentiile tbi bank.
4. Mai pot deschide depozite online?
   Da. Toate depozitele online vor fi deschise prin noua platforma.
5. Folosesc deja noua platforma. Mai trebuie sa fac ceva?
   Nu. Poti continua sa o utilizezi ca pana acum.
6. Nu vreau sa folosesc noua platforma.
   Poti efectua in continuare operatiuni asupra depozitelor tale in agentiile tbi bank care desfasoara operatiuni cu numerar.

Starting September 8, Online Deposits will be available only in the new platform

Thank you for choosing tbi bank for your savings.

We have launched a new Online Deposits platform, simpler and easier to use.

Starting September 8, 2026, the old version of the platform will no longer be available, and online deposits will be managed only through the new tbi bank platform.

What is important to know

The withdrawal from use of the previous version of the platform represents exclusively a change of the digital channel through which online savings services are accessed. It does not represent the termination, cessation or modification of the existing deposit contracts already concluded, does not affect their validity and does not modify the obligations assumed by the Bank.

In short:

• Your deposits remain active.
• Your contracts remain valid.
• You do not need to close or recreate any deposit.

Only the way you manage your deposits online is changing.

Are you already using the new platform?

Perfect. You do not need to do anything.

Are you not using the new platform yet?

No worries. The switch is simple and only takes a few minutes.

However, we recommend completing this step before September 8, 2026, so you can continue managing your deposits online without interruption.

You have two options:

• Migration – if you want to activate access to the new platform for your existing deposits;
• Apply now – if you want to open a new deposit. If you have not yet activated access to the new platform, you will also go through the necessary activation steps.

In both cases, you will be guided step by step.

What can you find in the new platform?

• all your deposits in one place;
• complete information about each deposit, including accrued interest and early liquidation conditions;
• quick access to your contracts;
• the option to rename each deposit;
• automatic completion of data for future requests;
• an experience optimized for both mobile phone and computer.

What happens if you do not switch to the new platform?

Starting September 8, 2026, the previous version of the platform will no longer be available. You will no longer be able to:

• log in to the old platform;
• view your existing deposits;
• liquidate deposits online.

After this date, you will be able to manage your savings through the new platform or in tbi bank branches that perform cash operations.

Calendar

Need help?

We are here for you.

Phone: 0374 493 300
Schedule: Monday–Friday, 08:00–17:00
E-mail: depoziteonline@tbibank.ro

Frequently Asked Questions

1. Are my deposits affected?
   No. Your deposits remain active, and the interest rate and contractual conditions do not change.
2. Do I need to close my existing deposits?
   No.
3. What happens if I do not switch by September 8, 2026?
   You will no longer be able to access the previous version of the platform. You will be able to use the new platform or perform operations in tbi bank branches.
4. Can I still open online deposits?
   Yes. All online deposits will be opened through the new platform.
5. I already use the new platform. Do I need to do anything else?
   No. You can continue using it as before.
6. I do not want to use the new platform.
   You can continue to perform operations on your deposits in tbi bank branches that carry out cash operations.