TBI Bank EAD Sofia - the Bucharest Branch is registered under no. RB-PJS-40-068 as of 30.08.2012 in the Registry of Credit Institutions of the NBR. More information for the registration of the Branch with the NBR can be seen here
Confidential Information Treatment& Financial Economic Crime policy
TBI Bank EAD has adopted internal Confidential Information Treatment & Financial Economic Crime policy for the relations with its customers.
You can see the full text of the document here.
Information on customer protection in Republic of Romania, rights of customers according to use of banking services and solving of disputes with customers can be found on the official internet pages of National Authority for Consumer Protection (Bucharest, Aviatorilor Bvd., no. 72, sector 1, postal code 011865) and Alternate Dispute Resolution Center in the Banking Sector.