Regulatory

General Information

General Regulation
TBI Bank EAD Sofia - the Bucharest Branch is registered under no. RB-PJS-40-068 as of 30.08.2012 in the Registry of Credit Institutions of the NBR. More information for the registration of the Branch with the NBR can be seen here

Confidential Information Treatment& Financial Economic Crime policy
TBI Bank EAD has adopted internal Confidential Information Treatment & Financial Economic Crime policy for the relations with its customers. 
You can see the full text of the document here.

Customer protection
Information on customer protection in Republic of Romania, rights of customers according to use of banking services and solving of disputes with customers can be found on the official internet pages of National Authority for Consumer Protection (Bucharest, Aviatorilor Bvd., no. 72, sector 1, postal code 011865) and Alternate Dispute Resolution Center in the Banking Sector.

Privacy Policy
TBI Bank EAD Sofia - the Bucharest Branch has adopted a Privacy policy for the use of this internet site. The full text of the policy can be seen here.


TBI Bank EAD Sofia, Bucharest Branch was registered for FATCA purposes with the Internal Revenue Service as Registered Deemed-Compliant - Reporting Model 1. 

Global Intermediary Identification Number (GIIN) of TBI Bank EAD Sofia, Bucharest Branch is ABQT26.99999.BR.642. Romania reached an agreement and was included on the IRS list of IGA1 countries.



Common Reporting Standard (CRS) is a global standard on automatic exchange of information issued by the Organisation for Economic Co-operation and Development (OECD). It aims to prevent tax evasion and improving international tax compliance by providing transparent participating countries on offshore financial assets held by their residents. 

From 1 January 2016, CRS apply to individuals and legal entities. More than 100 countries have committed themselves to adhere to the CRS, including all EU Member States and various key international financial centers. 

Financial institutions (such as TBI Bank) are obliged to apply certain due diligence procedures to identify customer accounts and report their financial accounts held directly or indirectly by foreign tax residents, the local tax authorities. Later, the automatic exchange of information, local tax authorities will report this information to the corresponding foreign tax authorities. 

TBI Bank EAD Sofia, Bucharest Branch applies certain due diligence procedures to identify client accounts provided by Law 207/2015 regarding the Fiscal Procedure Code. Financial accounts held directly or indirectly by foreign tax residents are reported to the local tax authority.


Contact

Customer Service
T: 021 529 86 00
E: ccc@tbicallcenter.ro

Working hours
Monday - Friday
| 08:00 - 17:00

Saturday - Sunday
| Closed

For Online Deposits use the contact email: depoziteonline@tbibank.ro

Network

Head office TBI Bank

Bucharest, Romania,
8-12, Putul lui Zamfir St., 4th floor